helpscout.com | Website SEO Review

Response time

0.11 s

File size

1,209.10 kB

Words

1258

Media files

150

Number of links

37 internal / 17 external

Meta specifications 100% achieved

Title

(Critically important)

Help Scout: Shared Inbox, Help Center, & Live Chat Software

The length of the page title is perfect. (549 pixels out of 580 max pixel length)

There are no duplicate words in the title

Meta Title

Meta description

(Critically important)

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

The length of the meta description is perfect. (876 pixels out of 1000 max pixel length)

Meta Description

Crawlability

(Critically important)

There are no problems in accessing the website.

Search Engine Crawlers

Canonical URL

(Important)

https://www.helpscout.com/

There is a valid canonical link specified.

Canonical Tag

Language

(Somewhat important)

Language detected in text: en

Language defined in HTML: en

Server location: Germany

The following language is defined by HTML: en

Declaring language in HTML

Alternate/Hreflang Links

(Somewhat important)

There are no alternate links specified on this page.

Hreflang

Other meta tags

(Somewhat important)

There is no rel next meta tag on this page.

There is no rel prev meta tag on this page.

Meta Tags

Domain

(Somewhat important)

The domain is no subdomain.

The domain length is good.

The domain does not contain non-latin characters.

Domain for SEO

Page URL

(Somewhat important)

No parameters were found in the URL.

No session ID was found in the URL.

The URL does not have too many subdirectories.

SEO-friendly URLs

Charset encoding

(Somewhat important)

The charset encoding (UTF-8) is set correctly.

Character Encoding

Doctype

(Nice to have)

The doctype HTML 5 is set correctly.

The doctype is placed at first in the HTML code.

HTML Doctype

Favicon

(Nice to have)

The favicon is linked correctly.

Favicon

Meta tags

Name	Value
viewport	width=device-width,initial-scale=1.0,maximum-scale=2.0,user-scalable=1
generator	Gatsby 5.13.7
theme-color	#FFFFFF
robots	index,follow
description	Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
author	Help Scout
thumbnail	https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4vw3pl3kxTAebfknv0OsQu%2Faafa4d847d30d04e57c7e890a09e5170%2Fhome--meta.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&s=d18e5c0efbd60cc47fc5f00b5a9b8080
lang	en
twitter:card	summary_large_image
twitter:site	@helpscout
twitter:title	Help Scout: Shared Inbox, Help Center, & Live Chat Software
twitter:description	Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
twitter:image	https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4vw3pl3kxTAebfknv0OsQu%2Faafa4d847d30d04e57c7e890a09e5170%2Fhome--meta.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&s=d18e5c0efbd60cc47fc5f00b5a9b8080
twitter:creator	@Help Scout
og:title	Help Scout: Shared Inbox, Help Center, & Live Chat Software
og:description	Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.
og:image	https://hs-marketing-contentful.imgix.net/https%3A%2F%2Fimages.ctfassets.net%2Fp15sglj92v6o%2F4vw3pl3kxTAebfknv0OsQu%2Faafa4d847d30d04e57c7e890a09e5170%2Fhome--meta.jpg?ixlib=gatsbySourceUrl-2.1.3&auto=format%2C%20compress&q=75&s=d18e5c0efbd60cc47fc5f00b5a9b8080
og:type	website
og:url	https://www.helpscout.com/
x-ua-compatible	ie=edge
charset	utf-8

Page quality 50% achieved

Content

(Critically important)

Some words from the page title are not used within the pages content

Words from the H1 heading are not used in the page content.

This page contains 1258 words. That's ok.

35.1% of the text are stop words.

The page contains a listing, which indicates a good text layout.

21 paragraphs were found on this page.

No placeholders texts or images were found.

There are no duplicates on the site.

The average number of words per sentence of 15.82 words is good.

Content is King

Frames

(Critically important)

This page does not use a frameset.

Frames and framesets

Mobile optimization

(Somewhat important)

Multiple viewport tags are given. There should only be one.

The file size of the HTML document is very large (1209.1 kB).

A viewport "width=device-width, initial-scale=1, shrink-to-fit=no" is provided.

At least one Apple touch icon is specified.

Mobile Optimization

Bold and strong tags

(Somewhat important)

The usage of strong and bold tags is perfect. We recommend the use of up to 25 tags for this page.

Strong and Bold Tags

Image SEO

(Somewhat important)

71 images have no alt attribute. The content of alt attributes is used by search engines.

Image SEO

This page is optimized perfectly for social networks.

Social Sharing

Additional markup

(Nice to have)

No additional page markup was found.

HTTPS

(Somewhat important)

This website uses HTTPS to protect privacy and integrity of the exchanged data.

All included files are also transferred via HTTPS.

HTTPS

Media list

URL	Alt attribute	Title
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...&h=32&s=435620522be61b307073bd914c034100	Menn T. Avatar
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...&q=75&s=3c004b3ee251f437177ee7e18c9ecb63	Clockwise
...&q=75&s=ac5d603e96d1da251804b4665330b641	Mixmax
...&q=75&s=f89e9eb5bc87c99f5ef147b3975f7664	Yeti
...&q=75&s=78913ab6ae568e976fb14744e95e7147	Buffer
...&q=75&s=4e3b447e4b5ce5b13e3cfe46ee08748d	The New Yorker
...&q=75&s=6978417604dc6842d94c988a950a8cfb	Gusto
...&q=75&s=a2c7459b8ef09d40f357da6c6a19dd1c	Spindrift
...&q=75&s=967ba4c2a8ac3af7690d9919680b57cc	Tuft & Needle
...&q=75&s=d08b43f9708cc9fde34870a3bd3ace20	Moment
...&q=75&s=0af78722dd746081ab3e43b761e51598	Industry - Manufacturing - Logo - BluDot
data:[...] Base64	No alt attribute provided
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...ter/DefaultPrefooter--graphic--title.svg	No alt attribute provided
...oter/DefaultPrefooter--graphic--tags.svg	No alt attribute provided
data:[...] Base64	No alt attribute provided

Page structure 58% achieved

H1 heading

(Critically important)

The new recipe for delightful support

The H1 heading is perfect.

H1-H6 headings

Headings

(Important)

Some headings occur twice on the page.

The structure of headings is missing one or more levels. Do not skip heading levels.

There are 60 headings on the page. The amount of headings should be in a more proper relation to the amount of text.

H1-H6 headings

Heading structure

Heading level	Content
H1	The new recipe for delightful support
H2	Deliver the human touch at superhuman speed
H2	Plus, all the little things support teams love
H2	Why do 12,000+ companies choose Help&nbspScout?
H2	Start for Free
H3	Unlimited seats
H3	AI at no extra cost
H3	Zero dead ends
H3	Get a boost from AI
H3	Snooze
H3	Send Later
H3	Workflows
H3	Views
H3	Saved Replies
H3	Multiple Inboxes
H3	Channels
H3	Meet Beacon: your embeddable support hub
H3	Get closer to customers with in-app messages
H3	Reporting that tells a story
H3	Stay organized automatically
H3	100+ powerful integrations
H3	World-class support
H3	Ease of use
H3	Built to scale
H4	Answer instantly with AI
H4	Keep human help within reach
H4	Save customers time
H4	Welcome and onboard
H4	Gather feedback and NPS®
H4	Share what’s new
H4	“What’s our volume across channels?”
H4	“How’s our response time?”
H4	“Where can we improve?”
H4	Assign the right person for the job
H4	Never miss important messages
H4	Simplify the queue for your team
H4	Product
H4	Compare
H4	Company
H4	Support
H6	Lindsay Cohen
H6	Karlo Koskitanner
H6	Aurélie Parnes
H6	Felipe Caballero
H6	Joncarla Granahan
H6	Carmel Granahan
H6	Karlo Koskitanner Duplicate text
H6	Kevin Yun
H6	Ashley Davis
H6	Matthew Sewell
H6	Alex Bass
H6	Brendan McDaneil
H6	Jen Wagner
H6	Cyril Mazur
H6	Brianne Henderlong
H6	Taylor Davis
H6	Peter O'Toole
H6	Aurélie Parnes Duplicate text
H6	Rob Dean
H6	Nahi Kim

Link structure 95% achieved

Internal links

(Important)

Some anchor texts are used more than once.

The number of internal links is ok.

None of the anchor texts is too long.

All internal links are not using dynamic parameters.

Internal Linking

External links

(Nice to have)

There are 17 external links on this page.

External Links

Found links on this page

Link	Attributes	Anchor text
https://www.helpscout.com/	Anchor	Skip to content
https://www.helpscout.com/		No Text
https://www.helpscout.com/inbox/		Inbox
/self-service/		Self Service
/proactive-messages/		Messages
/analytics/		Insights & Analytics
/help-desk-integration/		Apps & Integrations
/help-desk-app/		Mobile
https://www.helpscout.com/blog/		Help Scout BlogTips and actionable content
/resources/		Guides & ToolsResources to help you grow
/classes/		Live ClassesFree training and demos
/resources/supportive-podcast/...		The Supportive Episode 10: Priscilla is Happy to Help IMG-ALT Episode 10: Priscilla is Happy to Help
https://www.helpscout.com/about/		AboutOur history and values
/company/careers/		CareersJoin the team
/partner/		Partner ProgramGrow businesses with Help Scout
/pricing/		Pricing
https://secure.helpscout.net/	External Subdomain	Login
https://secure.helpscout.net/m...	External Subdomain	Sign Up Free
https://secure.helpscout.net/m...	External Subdomain	Start for Free
/pricing/		See Pricing
/help-desk-integration/		IMG-ALT Home - Feb 2025 - ContentPlusMediaBlock - 100+ powerful integrations - integrations
https://secure.helpscout.net/m...	External Subdomain Text duplicate	Start for Free
/lp/get-a-demo/		Book a Demo
https://www.helpscout.com/inbox/	Text duplicate	Inbox
/self-service/	Text duplicate	Self Service
/proactive-messages/	Text duplicate	Messages
/analytics/	Text duplicate	Insights & Analytics
/help-desk-integration/	Text duplicate	Apps & Integrations
/help-desk-app/	Text duplicate	Mobile
/compare/zendesk/		Zendesk
/compare/intercom/		Intercom
/compare/freshdesk/		Freshdesk
/compare/gorgias/		Gorgias
/compare/frontapp/		Front
https://www.helpscout.com/about/		About
/company/careers/		Careers
/newsletter/supportive/		Newsletter
/company/legal/terms-of-service/		Terms
/company/legal/privacy/		Privacy
/company/legal/accessibility-s...		Accessibility
https://developer.helpscout.com/	External Subdomain	Developers
https://docs.helpscout.com/	External Subdomain	Help Docs
https://www.helpscout.com/	Anchor	Contact
https://status.helpscout.com/	External Subdomain	Status99.99%
https://twitter.com/helpscout	External	No Text
https://www.facebook.com/helps...	External Subdomain	No Text
https://www.linkedin.com/compa...	External Subdomain	No Text
https://www.instagram.com/hell...	External Subdomain	No Text
https://twitter.com/helpscout	External	No Text
https://www.facebook.com/helps...	External Subdomain	No Text
https://www.linkedin.com/compa...	External Subdomain	No Text
https://www.instagram.com/hell...	External Subdomain	No Text
https://secure.helpscout.net/m...	External Subdomain Text duplicate	Start for Free
https://secure.helpscout.net/m...	External Subdomain Text duplicate	Start for Free

Server configuration 67% achieved

HTTP redirects

(Critically important)

This page redirects to "https://www.helpscout.com/"

WWW Redirect

HTTP header

(Important)

No X-Powered HTTP header is sent.

The web server transmits the web page (HTML) in compressed form.

HTTP headers

Performance

(Somewhat important)

The file size of the HTML document is very large (1,209 kB).

The page response time is excellent with 0.11 seconds.

Page Speed

HTTP Response Header

Name	Value
access-control-allow-origin	*
age	2996
cache-control	public, max-age=0, must-revalidate
content-disposition	inline
content-encoding	br
content-type	text/html; charset=utf-8
date	Wed, 21 May 2025 15:29:23 GMT
etag	W/"39a9eac490888a03828d1151f4874d41"
last-modified	Wed, 21 May 2025 14:39:26 GMT
server	Vercel
strict-transport-security	max-age=63072000
x-vercel-cache	HIT
x-vercel-id	fra1::mfvzm-1747841363097-7d8ecc63ab33
statuscode	200
http_version	HTTP/2

External factors 100% achieved

Backlinks

(Critically important)

This page is referenced by wikipedia.

This website has excellent links from other websites.

This page has backlinks from 4,488 referring domains.

This page has 63,988 backlinks.

This page has backlinks from 3,065 different ip addresses.

Backlinks

Links from Wikipedia

Tablilla de Ea-nasir

You can find more links using Wikipedia search

Robots.txt

User-agent: *
Allow: /
Sitemap: https://www.helpscout.com/sitemap.xml
Host: https://www.helpscout.com

Similar sites

Search preview

www.helpscout.com

Help Scout: Shared Inbox, Help Center, & Live Chat Software

Help Scout's shared inbox, help center, and live chat software gives your team the tools you need to easily manage customer communications.

Most important keywords

Following keywords were found. You can check the keyword optimization of this page for each keyword.

Keyword	Result	Recheck
Help	79%	Check
Help Scout	79%	Check
Scout	75%	Check
Inbox	65%	Check
Help Scout helped us	65%	Check
Live	64%	Check
Live Chat	63%	Check
Human help	62%	Check
chat	60%	Check
support	58%	Check
customer	58%	Check
Customer Support	58%	Check
Live Chat Software	58%	Check
shared inbox	58%	Check
Help Desk	58%	Check
team	56%	Check
new	56%	Check
shared	54%	Check
Help Center	52%	Check
Customer Service Software	52%	Check
manage customer	51%	Check
Customer Service	50%	Check
email inbox	50%	Check
manage	48%	Check
Service Software	48%	Check

Show more keywords and terms

Helpscout.com - SEO Checker

Task list of SEO Improvements 5 Tasks

Meta specifications 100% achieved

(Critically important)

(Critically important)

(Critically important)

(Important)

(Somewhat important)

(Somewhat important)

(Somewhat important)

(Somewhat important)

(Somewhat important)

(Somewhat important)

(Nice to have)

(Nice to have)

Meta tags

Automatically check helpscout.com including all subpages at once!

Page quality 50% achieved

(Critically important)

(Critically important)

(Somewhat important)

(Somewhat important)

(Somewhat important)

(Nice to have)

(Nice to have)

(Somewhat important)

Media list

Page structure 58% achieved

(Critically important)

(Important)

Heading structure

Link structure 95% achieved

(Important)

(Nice to have)

Found links on this page

Server configuration 67% achieved

(Critically important)

(Important)

(Somewhat important)

HTTP Response Header

External factors 100% achieved

(Critically important)

Links from Wikipedia

Robots.txt

Similar sites

Search preview

Most important keywords

Automatically check helpscout.com including all subpages at once!

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