| https://fais.powerappsportals.... | Neues Fenster Extern Subdomain | Lodge a Complaint |
| https://www.faisombud.co.za/ | Anchor | Skip to content |
| https://www.faisombud.co.za/ | | IMG-ALT faisLogo |
| https://fais.powerappsportals.... | Neues Fenster Extern Subdomain Textduplikat | Lodge a Complaint |
| https://www.faisombud.co.za/ | | Home |
| /about-us/ | | About Us |
| /about-us/vision-mission/ | | Vision & Mission |
| /about-us/mandate/ | | Mandate |
| /about-us/our-credo/ | | Our CREDO |
| /about-us/governance/ | | Governance |
| /about-us/exco-members/ | | Exco Members |
| /about-us/faq/ | | FAQ |
| /about-us/rate-our-service/ | | Rate Our Service |
| /how-to-complain/ | | How to complain |
| /how-to-complain/pre-requisites/ | | Pre-requisites |
| /how-to-complain/complaints-ha... | | Complaints Handling Process |
| /how-to-complain/complaints-re... | | Determination Process |
| /how-to-complain/appeals/ | | Appeals |
| /how-to-complain/check-complai... | | Check Complaint Status |
| /complaints-archive/ | | Complaints Archive |
| /determinations/ | | Determinations |
| /publications/ | | Publications |
| /publications/acts-and-regulat... | | Acts |
| /in-the-media | | In the Media |
| /publications/annual-reports/ | | Annual Reports |
| /publications/newsletters/ | | Newsletters |
| /publications/other-publications/ | | Other Publications |
| /gallery/ | | Gallery |
| /procurement/ | | Procurement |
| /procurement/current-tenders/ | | Advertised Tenders |
| /procurement/bids-received/ | | Received Bids |
| /procurement/awarded-tenders/ | | Awarded Tenders |
| /procurement/cancelled-tenders/ | | Cancelled Tenders |
| https://faisombudjobs.mcidirec... | Neues Fenster Extern Subdomain | Careers |
| /contact-us/ | | Contact Us |
| /contact-us/other-ombuds-offices/ | | Other Ombuds Offices |
| https://www.faisombud.co.za/ | Textduplikat | Home |
| /about-us/ | Textduplikat | About Us |
| /about-us/vision-mission/ | Textduplikat | Vision & Mission |
| /about-us/mandate/ | Textduplikat | Mandate |
| /about-us/our-credo/ | Textduplikat | Our CREDO |
| /about-us/governance/ | Textduplikat | Governance |
| /about-us/exco-members/ | Textduplikat | Exco Members |
| /about-us/faq/ | Textduplikat | FAQ |
| /about-us/rate-our-service/ | Textduplikat | Rate Our Service |
| /how-to-complain/ | Textduplikat | How to complain |
| /how-to-complain/pre-requisites/ | Textduplikat | Pre-requisites |
| /how-to-complain/complaints-ha... | Textduplikat | Complaints Handling Process |
| /how-to-complain/complaints-re... | Textduplikat | Determination Process |
| /how-to-complain/appeals/ | Textduplikat | Appeals |
| /how-to-complain/check-complai... | Textduplikat | Check Complaint Status |
| /complaints-archive/ | Textduplikat | Complaints Archive |
| /determinations/ | Textduplikat | Determinations |
| /publications/ | Textduplikat | Publications |
| /publications/acts-and-regulat... | Textduplikat | Acts |
| /in-the-media | Textduplikat | In the Media |
| /publications/annual-reports/ | Textduplikat | Annual Reports |
| /publications/newsletters/ | Textduplikat | Newsletters |
| /publications/other-publications/ | Textduplikat | Other Publications |
| /gallery/ | Textduplikat | Gallery |
| /procurement/ | Textduplikat | Procurement |
| /procurement/current-tenders/ | Textduplikat | Advertised Tenders |
| /procurement/bids-received/ | Textduplikat | Received Bids |
| /procurement/awarded-tenders/ | Textduplikat | Awarded Tenders |
| /procurement/cancelled-tenders/ | Textduplikat | Cancelled Tenders |
| https://faisombudjobs.mcidirec... | Neues Fenster Extern Subdomain Textduplikat | Careers |
| /contact-us/ | Textduplikat | Contact Us |
| /contact-us/other-ombuds-offices/ | Textduplikat | Other Ombuds Offices |
| /about-us | | Trivialer Linktext Read more |
| /latest-news/vehicle-insurance... | | Kein Text |
| /about-us | Textduplikat | Trivialer Linktext Read more |
| /latest-news/vehicle-insurance... | | Kein Text |
| /about-us | Textduplikat | Trivialer Linktext Read more |
| /latest-news/settlement-life-a... | | Kein Text |
| /about-us | Textduplikat | Trivialer Linktext Read more |
| /latest-news/online-trading-co... | | Kein Text |
| /about-us | Textduplikat | Trivialer Linktext Read more |
| /wp-content/uploads/2025/12/FA... | Neues Fenster | Kein Text |
| /about-us | Textduplikat | Trivialer Linktext Read more |
| /wp-content/uploads/2025/10/FA... | Neues Fenster | Kein Text |
| /about-us | Textduplikat | Trivialer Linktext Read more |
| /latest-news/fais-ombud-orders... | | Kein Text |
| /about-us | Textduplikat | Trivialer Linktext Read more |
| /publications/newsletters/ | | Kein Text |
| /about-us | Textduplikat | Trivialer Linktext Read more |
| /latest-news/funeral-policies-... | | Kein Text |
| /about-us | Textduplikat | Trivialer Linktext Read more |
| /latest-news/funeral-policies-... | | Kein Text |
| /determinations/ | Textduplikat | Determinations |
| /determinations/ | | The FAIS Ombud’s determination has the effect of a civil judgement of a court. |
| /publications/newsletters/ | Textduplikat | Newsletters |
| /publications/newsletters/ | | Get up to date information with the FAIS Ombud newsletter. |
| /how-to-complain/complaints-ha... | Textduplikat | Complaints Handling Process |
| /how-to-complain/complaints-ha... | | This guide illustrates the process we take in resolving dispute |
| https://youtu.be/xw9-NvALOMI | Neues Fenster Extern | Kein Text |
| https://youtu.be/xw9-NvALOMI | Neues Fenster Extern | Talking about Endowment Policy |
| /latest-news | | View all |
| /latest-news/vehicle-insurance... | | Vehicle Insurance: Key Lessons for Policyholders |
| /latest-news/vehicle-insurance... | | Vehicle Insurance Tracking Device |
| /latest-news/settlement-life-a... | | Settlement – Life Annuity |
| /latest-news/online-trading-co... | | Online Trading Complaints |
| /about-us/ | | Who is the Ombud for Financial Services Providers? |
| /about-us/faq/ | | What can I complain about? |
| /contact-us/ | | How do I contact the FAIS Ombud Offices? |
| /about-us/faq/ | Textduplikat | View all |
| /newsletter-subscription/ | | Subscribe for newsletter |
| /contact-us/other-ombuds-offices/ | | Useful Links |
| /wp-content/uploads/2023/05/FA... | Neues Fenster | Privacy Policy Statement |
| /wp-content/uploads/2024/07/Co... | Neues Fenster | Complaint form (pdf) |
| /wp-content/uploads/2024/07/Co... | Neues Fenster | Complaint form (word) |
| https://faisombudjobs.mcidirec... | Neues Fenster Extern Subdomain Textduplikat | Careers |
| /graduate-trainee-programme/ | | Graduate trainee programme |
| /publications/annual-reports/ | Textduplikat | Annual Reports |
| /publications/newsletters/ | Textduplikat | Newsletters |
| /wp-content/uploads/2025/09/FA... | Neues Fenster | PAIA |
| /wp-content/uploads/2025/12/PA... | Neues Fenster | PAJA |
| /publications/other-publications/ | | Legislation |
| /wp-content/uploads/2023/06/Pe... | Neues Fenster | Personal Information Request |
| /wp-content/uploads/2025/09/1.... | Neues Fenster | Publication of Budget and Estimates of Expenditure, and Levies Proposal |
| /wp-content/uploads/2025/09/2.... | Neues Fenster | Annexure A - C |
| /wp-content/uploads/2025/09/3.... | Neues Fenster | Comments Template - Budget and Levies Proposal |
| https://www.facebook.com/FAISO... | Neues Fenster Extern Subdomain | Facebook |
| https://twitter.com/faisombud | Neues Fenster Extern | Twitter |
| https://www.instagram.com/fais... | Neues Fenster Extern Subdomain | Instagram |
| https://www.youtube.com/channe... | Neues Fenster Extern Subdomain | Youtube |
| https://www.linkedin.com/compa... | Neues Fenster Extern Subdomain | Linkedin |
(Nice to have)